Shipping Policy

Belle Farms Montana LLC

Every package from Belle Farms is prepared with care, whether it's a bottle of botanical skincare, something gathered from our farm, or a piece intended for your home.

We believe the experience of receiving something should be just as thoughtful as the experience of using it.

Order Processing

We aim to prepare and ship orders within 2–4 business days, excluding weekends and holidays.

During seasonal launches, holidays, or periods of high order volume, processing may take a little longer.

Once your order ships, you will receive a confirmation email with tracking information.

Domestic Shipping

We ship throughout the United States using trusted shipping carriers, including USPS and UPS.

Shipping rates and available delivery methods are calculated at checkout based on your order and destination.

Standard delivery times vary by location and typically take an estimated 3–7 business days after shipment. Delivery times are estimates, not guarantees.

Expedited shipping may be available for select orders and destinations.

International Shipping

International shipping is available only to destinations enabled at checkout.

Shipping rates, delivery estimates, and any applicable duties or taxes will be displayed at checkout where supported.

International customers are responsible for import duties, taxes, and customs fees unless expressly included in the checkout total. Customs processing may cause additional delays.

Multiple Shipments

Occasionally, an order containing multiple items may arrive in separate packages.

If this happens, we will provide tracking information for each shipment when available.

Preorders & Made-to-Order Items

Certain limited-edition, handmade, or seasonal items may be offered for preorder.

Estimated shipping dates will be noted on the product page. If your order contains both in-stock and preorder items, they may ship together when the preorder becomes available unless otherwise indicated.

Should a significant delay occur, we will contact you with available options.

Fragile & Oversized Items

Our ceramics, pottery, and other delicate home goods are carefully packaged for transit.

Some oversized, especially fragile, or specialty items may require additional shipping charges or handling time. Any applicable charges will be communicated before purchase.

Warm Weather & Natural Products

Some of our botanical products contain natural oils, butters, waxes, and other ingredients that may soften or change consistency during extreme temperatures.

We recommend bringing deliveries indoors promptly, particularly during warm weather.

If your product arrives in compromised condition, please contact us so we can help.

Lost, Delayed, or Damaged Packages

Once your order has shipped, you can follow its progress using your tracking information.

If your package is significantly delayed, appears lost, or arrives damaged, please contact us at mccall@bellefarmsmontana.com.

For damaged or incorrect deliveries, we ask that you contact us within 7 days when possible, including your order number and photographs of the item and packaging.

We will work with you and the shipping carrier to investigate and resolve the issue appropriately. Your applicable consumer rights remain unaffected.

Incorrect Shipping Addresses

Please review your shipping address carefully before placing an order.

If you notice a mistake, contact us as soon as possible. We will do our best to update your information before your order ships, but changes cannot be guaranteed once fulfillment has begun.

Returns

For details on returns, exchanges, and refunds, please review our Return & Refund Policy.

Questions?

Belle Farms Montana LLC
Paradise Valley, Montana
mccall@bellefarmsmontana.com